Privacy Policy

1. Introduction

This policy explains how Inglorious Consulting Limited ("we", "us", "our") collects, uses, and protects your personal data when you visit our website (inglorious.co), inquire about, or use our services.
We are committed to protecting your privacy in accordance with UK data protection laws.

2. About Us (Data Controller)

• Company Name: Inglorious Consulting Limited
• Company Number: 16216852
• Registered Office Address: FLAT 2, MANOR ROAD 103, UNITED KINGDOM, CHIGWELL, IG7 5PN
• Contact Email for Privacy Matters: [email protected]
  
  3. What Personal Data We Collect
  We may collect the following types of personal data:
  
  
• Name
• Email address
• IP address
• Company name
• Website usage data
• Any other personal information provided through contact forms, emails, or direct communication
  
  4. How We Collect Your Personal Data
  We collect data:
  
  
• Directly from you: When you fill in website forms, contact us (email, phone), or engage our services.
• Automatically: When you use our website, we collect website usage data and IP addresses via Cookies and Google Analytics.
  
  5. How & Why We Use Your Personal Data & Our Lawful Basis
  We use your personal data only when the law allows us to, for the following purposes and based on the lawful bases under UK GDPR:
  
  
• To provide our consulting services
  Basis: Necessary for the performance of a contract or to take steps at your request before entering into one.
• To respond to your inquiries
  Basis: Our legitimate interest to respond to potential clients and business contacts.
• For website analytics (using Google Analytics)
  Basis: We rely on your consent to place analytics cookies. Once consent is given, we may process the resulting data under our legitimate interest to analyse website usage and improve our services.
• For marketing purposes
  Basis: Your consent (e.g., for newsletters) or our legitimate interest (e.g., to market similar services to existing clients in accordance with ePrivacy rules). You may opt out at any time.
• To comply with legal obligations
  Basis: Necessary for legal obligation.
   
  6. Data Sharing and Disclosure
  We may share your personal data with:
  
  
• Google Analytics: To understand website usage and improve performance.
• Third-party business partners: Such as IT support providers, CRM systems, or marketing platforms. These parties act as data processors under our instructions and are contractually bound to safeguard your data.
• Professional advisors: Including legal, accounting, and insurance professionals where necessary.
• Legal authorities: When required to do so by law.

International Transfers

• Google Analytics: Google LLC may transfer data to the USA. Google is certified under the EU-U.S. Data Privacy Framework, and we rely on the UK Extension as our legal transfer mechanism.
• Other partners: If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or a UK Adequacy Decision.
  
  7. Data Security
  We implement appropriate technical and organisational measures to safeguard personal data, including:
  
  
• SSL encryption (HTTPS) for our website
• Role-based access controls and password protection
• Regular software updates and security monitoring
• Secure cloud-based systems for data storage
• While we take every reasonable step to secure your data, no internet transmission is 100% secure. We cannot guarantee absolute protection.

8. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected:

• Client project data: Retained for up to 2 years after project completion for legal and record-keeping purposes.
• Inquiry data (non-clients): Retained for 12 months from the last contact.
• Website analytics data: Retained by Google Analytics for up to 26 months.
• Marketing data: Retained until you unsubscribe or request deletion, or for a maximum of 2 years from your last interaction.
• We regularly review retention schedules to ensure data is not kept longer than necessary.

9. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your data in certain circumstances
• Object to processing, especially for direct marketing
• Data portability – receive your data in a usable format
• Withdraw consent at any time, where processing is based on consent
• To exercise these rights, please contact us at [email protected].

10. Cookies
Our website uses cookies. For full details about how we use them and how to manage your preferences, please see our Cookie Policy.
  
11. Children's Data
Our services are intended for adults. We do not knowingly collect personal data from children under the age of 18. If we learn that we have collected personal data from a minor, we will delete it promptly.

12. Changes to This Privacy Policy
We may update this policy periodically. We encourage you to check this policy occasionally for changes.

13. How to Complain
If you have concerns about how we handle your personal data, please contact us first at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the UK's Information Commissioner’s Office (ICO): Website: www.ico.org.uk